toymoy.pk
6 items
6 items
Rs.0
Quantity
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🏷️ Product Information
🚚 How Long Does Delivery Take?
- 📦 Standard Delivery: 4–5 working days for major cities, 4–6 days for remote areas.
- 🚚 High-Volume Orders: During sales or busy periods, delivery may take slightly longer.
- 💰 Shipping Charges: Flat rate of Rs. 200 across Pakistan.
- 📍 Order Tracking: Tracking details are shared once your order is shipped.
- 💳 Payment Options: Cash on Delivery (COD) and secure payments via Visa & MasterCard.
- ⚠️ Damaged Orders: If your order arrives damaged, contact our support team immediately.
🔄 What Is Your Return & Refund Policy?
- Unboxing Video Required: Continuous, unedited unboxing video showing sealed parcel is mandatory to claim damaged, defective, or missing items.
- Condition & Packaging: Products must be completely unused and returned in original packaging with all tags, manuals, and accessories intact.
- Non-Returnable Items: Sale items, inflatable toys, pools, tents, RC drones, and bubble solutions are strictly non-refundable and non-exchangeable.
- Return Process: Contact support via WhatsApp/Email with order number and video before returning. Customers pay return shipping charges.
- Refund Timeline: After inspection at our Karachi warehouse, approved refunds are processed within 7 working days via Bank/JazzCash/EasyPaisa.
